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FedEx Ground finishes Home Delivery rollout

By Tim Parry

Sep 17, 2002 12:00 PM


FedEx Corp.'s FedEx Ground subsidiary has opened 50 new FedEx Home Delivery terminals, which it says expands coverage for the industry's only dedicated residential delivery service to virtually the entire U.S. population.

The openings mark the completion of FedEx Ground's accelerated expansion plan to meet customer demand for a residential shipping alternative and demonstrate the company's commitment to long-term growth, FedEx Corp. executive vp of market development and corporate communications T. Michael Glenn said.

"We are able to provide FedEx customers with a complete ground solution to meet their residential shipping needs," said Glenn. "This expansion reinforces our commitment to grow business through new service offerings and increased cross-selling of services."

Designed to meet the needs of cataloguers and online retailers, FedEx Ground said FedEx Home Delivery has been an important contributor to its volume growth. For the quarter ended May 31, FedEx Ground reported a 21% year-over-year increase in average daily package volume, one-third of which was attributed to FedEx Home Delivery.

After launching the service in March 2000, FedEx Ground accelerated its rollout of FedEx Home Delivery by more than a year in response to demand by residential shippers.

" FedEx Home Delivery has significant growth potential," said Daniel J. Sullivan, president & CEO of FedEx Ground. "In the past year alone, the number of shippers has tripled to our current customer base of more than 22,000."


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