Home       Rules & Regs       Trucks & Gear       Business of Trucking       About Us       For Advertisers       Contact Us       Links       TruckFleet Jobs     

Home
blank
Newsletter Subscription
blank
View Current Newsletter
blank




J.D. Power leaves Cat purring

Dec 7, 2005 12:23 PM

J.D. Power and Associates announced the Caterpillar C-15 ranked the highest in customer satisfaction for vocational heavy-duty truck diesel engines in its 2005 Heavy-Duty Truck Engine/Transmission Study.

The C-15 ranked highest among vocational heavy-duty truck engine models, performing “significantly above” the segment across all satisfaction factors.

The three factors reviewed were engine quality and warranty, engine performance, and engine noise and vibration. The study yielded responses from 2,429 primary maintainers of two-year-old Class 8 trucks.

The Caterpillar C-12 followed the C-15 in rank.

“Caterpillar has consistently raised the performance bar by providing their customers with a high-quality product,” said Brian Etchells, senior manager of commercial vehicle research at J.D. Power and Associates.


Want to use this article? Click here for options!
© 2007 Penton Media, Inc.


Search the site






 
Back to Top

blank
© 2007 Penton Media, Inc. About Us | Contact Us | Advertising | For Search Partners | Privacy Policy
blank